Continuous Professional Development (CPD)

  Technical and Soft Skill training programs

  • Annually over 10 programs, over 130 participants
  • Guest Speakers: domestic and international

Scheduled Training
CIB annual CPD calendar is worked out by the Education Committee after incorporating suggestions and demands of the human resource departments of the corporate-member banks and financial institutions. The resource persons, coordinators and other speakers also suggest topics and the desired methodologies for enhancing effectiveness of CIB’s training programs. During various stages of implementation, additions, deletions and amendments are made in the course titles and contents according to the changing needs. An annual training schedule is released to facilitate the banks and financial institutions selection of suitable staff for training in their chosen program.

On-Site Training
Some of the banks and financial institutions desire to have training programs at their own site since they have training centres themselves. Such demand driven programs are designed in consultation with the institutions concerned. Besides location, the coverage, depth, training objective and financing of the programs are also determined with mutual consultation with the institution.

Conferences, Talks and Seminars
To further assist professionals in the banking and finance industry keep abreast with current developments and issues in the industry, the Institute also organises regular conferences, talks and seminars. These will be increased in the project period.
 

Banking Terms

E-Banking includes the systems that enable financial institution customers, individuals or businesses, to access accounts, transact business, or obtain information on financial products and services through a public or private network, including the internet

 

 

 

CAPITAL MARKET

This is a market for relatively long term funding.  Active players in this domain are the Stock Exchange, the Pension Funds and the Mortgage Institutions.  The major characteristics of this market are;

  1. Long-Term Funding, usually over one year
  2. Debt and Equity are traded
  3. Focuses on Secondary Market
  4. Higher Returns
  5. Higher Risks
•The risks and challenges associated with I.T. are also applicable to E-Banking.  The peculiar risks of e-banking are accentuated by the internet where customers and fraudsters can operate the systems from any part of the globe-outside the reach of the financial institution and remain largely anonymous.
•To be continued
 

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Under the Anti-Money Laundering and Terrorist Financing Law, the Bank is obliged to report even strong suspicious of unlawful activities on an account to the Financial Intelligence Centre.
  2. The Borrowers and Lenders Act also permit the Bank to disclose details of non-performing customers accounts to designated outfits prescribed by the Central Banks.

E-Banking includes the systems that enable financial institution customers, individuals or businesses, to access accounts, transact business, or obtain information on financial products and services through a public or private network, including the internet

 

 

•E-Banking involves services offered by Banks to their private and business customers using computerized support to record, process and transport data automatically or without vouchers.
 
 
 
 
 

 

•E-Banking involves services offered by Banks to their private and business customers using computerized support to record, process and transport data automatically or without vouchers. 

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where the customer has given his express or implied consent for the disclosure for example by inviting a third party to apply to the Bank for a banker’s reference.
  2. Where the Bank of Ghana requires, disclosure for example when a particular bank customer is under investigation by the Bank of Ghana.  

 

DUTIES OF A CUSTOMER

  1. To exercise reasonable care when drawing his cheques, to help prevent alteration, fraud and forgery so that the bank will not be misled-London Joint Stock Bank Vrs. Mac-Millan and Arthur (1918).
  2. To go to his bankers when he requires payment. It is not incumbent on the Bank to seek out the customer.

 

SECONDARY MARKET

The trading of existing securities issued by companies and government organisations in order to raise long-term funds is termed secondary market activity.

These activities are carried out on a Stock Exchange.  Trading of existing securities on the Stock Exchange therefore, constitutes secondary market activities.  

FINANCIAL MARKETS

Financial Markets in Ghana are classified into two broad areas namely:

  1. The Capital Market
  2. The Money Market

The Money Market is essentially a market for short term funds, i.e. sale and purchase of securities with a maturity of less than one year; with the Commercial Banks, Central Bank and Discount Houses being the major players.

•1 Enormous risk challenges e.g. breach of systems, PINS and ID instruments (cloning)
•2. Requirement for effective back-up systems and controls
•3. Fraudsters evolving new schemes to outwit controls in e-banking facilities
•4. Anonymity of some applications fostering the commission of crimes around the globe e.g. internet-based payments

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where a law or court of competent jurisdiction requires disclosure for example; if a customer’s bank account is the subject of a dispute at the Court.
  2.  In Ghana, under the laws establishing the SFO (now EOCO), and the Narcotics Control Act, the Bank is obliged to disclose information about a customer’s account where warranted by these institutions.  The request must be in writing and addressed to the Bank.

 

•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.

PRIMARY MARKET

  • Deals in new securities and also involves conventional lending and borrowing activities (on a secured or unsecured basis)
  • Issues short-term securities bought or sold for immediate delivery
  • Exchange of funds for financial claim
  • Funds raised through Initial Purchase Orders (IPOs) and goes directly to the Company whose shares have been floated. 

 

•1. Cost reduction in banking services due to mass usage – cheaper and convenient
•2. Less reliance on physical branch networks for service delivery – released capital that would otherwise be tied up in brick and mortar
•3. Around the clock usage of systems – 24/7
•4. Worldwide application of some e-banking products and services
•5. Less use of cheques and paper-based instruments (environmental concerns eased).

BANK’S DUTY OF SECRECY

  • The Bank’s duty of secrecy and confidentiality is central to the maintenance of confidence in the financial system.  According to the Banking Act 2004 there are a number of situations under which the Bank’s duty of secrecy is suspended.
  • The following are exceptions to the secrecy rule in Ghana.

 

•The risks and challenges associated with I.T. are also applicable to E-Banking.  The peculiar risks of e-banking are accentuated by the internet where customers and fraudsters can operate the systems from any part of the globe-outside the reach of the financial institution and remain largely anonymous.
 

DUTIES OF A CUSTOMER

  1.  To pay reasonable interest and commission and other charges for banking services
  2. To inform the Bank of any known forgeries on the account – Greenwood Vrs. Martins Bank Ltd. (1933).
  3. To repay any overdraft on demand.

 

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where there is a public duty to disclose, for example if the Bank is aware that the customer’s transactions are damaging to the national interest (such as trading with the enemy in time of war) or e.g. when the Bank knows of a fraud involving the customer being investigated.
  2. When the interest of the Bank requires disclosure, e.g. when filing a WRIT in court against the customer, especially for the recovery of unpaid loans or charges

Get in touch

  • East Legon on the Trinity College Road
  • 0302 541 309 / 0302 541 308
  • 0302 541 614
  • info@cibgh.org