2018 CPD CALENDER

IMPORTANT INFORMATION:

  •      All CPDs start at 9:00 am and end at 12:00 pm
  •      Always send an email to confirm your participation
  •      Any change in date(s), venue or topic will be communicated to Members by e-mail and on our website.

 

 FEE :0.00





   

2018 CPD CALENDER

 
NO DATE TOPIC VENUE
1 17-Jan-18 Annual  Budget and its implication for the Banking Sector  Accra
2 18-Mar-18 Enterprise risk management for banks Kumasi 
3 20-Mar-18 Credit Risk Management Tamale
4 23-Mar-18 Money laundering Perspectives  in Banking Accra
5 30-Mar-18 The  strategic use of ICT as an enabler to achieve operational effeciency and effectiveness in banking Kumasi 
6 3-Apr-18 Ethics and Corporate Governance  Kumasi 
7 6-Apr-18 Corporate Finance  Tamale
8 10-Apr-18  Liquidity Management Kumasi 
9 13-Apr-18 Strategy and Innovation for Retail Financial Services  Accra
10 16-Apr-18 Managing for Compliance Accra
11 20-Apr-18 Risk-Based Banking Accra
12 23-Apr-18 Winning Business Negotiation Strategies for banks Accra
13 27-Apr-18 Best Practices & HR Skills in Career Development Accra
14 30-Apr-18 Coaching, Mentoring & Career Development for Success Kumasi 
15 3-May-18 Compensation, Benefit Administration & Reward Management Tamale
16 7-May-18 Competency-Based Management Accra
17 11-May-18 Designing & Implementing Competency Frameworks and Assessment Tools Kumasi 
18 14-May-18 Developing Leadership Talent Kumasi 
19 18-May-18 Effective Performance Management Systems Tamale
20 21-May-18 Finance & Accounting for Human Resource Practitioners Kumasi 
21 25-May-18 HR Metrics & Analytics Accra
22 28-May-18 HR Skills for HR Administrators Accra
23 31-May-18 Improving Productivity & Employee Engagement through Effective Frontline Leadership Accra
24 4-Jun-18 Leading Strategic HR Transformation Accra
25 8-Jun-18 Leading with Ethics and Compliance Accra
26 18-Jun-18 Managing and Measuring Training Kumasi 
27 21-Jun-18 Managing Employee Performance, Behaviour & Attitudes Tamale
28 25-Jul-18 Measuring & Maximizing impact in financial institutions Accra
29 16-Jul-18 Measuring Performance, Improving Productivity with Incentive-based schemes Kumasi 
30 25-Jul-18 The HR Essential Skills Kumasi 
31 30-Jul-18 Writing Effective Policies & Procedures Tamale
32 6-Aug-18 Maximizing Customer Relationship Kumasi 
33 20-Aug-18 Leadership and Customer Loyalty Accra
34 27-Aug-18 Digital Marketing Strategy Accra
35 28-Sep-18 Content Marketing Strategy Accra
36 20-Oct-18 Social Media Marketing and Analytics Accra
37 14-Nov-18 Effective Marketing Leadership Kumasi

Banking Terms

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Under the Anti-Money Laundering and Terrorist Financing Law, the Bank is obliged to report even strong suspicious of unlawful activities on an account to the Financial Intelligence Centre.
  2. The Borrowers and Lenders Act also permit the Bank to disclose details of non-performing customers accounts to designated outfits prescribed by the Central Banks.
•1. Cost reduction in banking services due to mass usage – cheaper and convenient
•2. Less reliance on physical branch networks for service delivery – released capital that would otherwise be tied up in brick and mortar
•3. Around the clock usage of systems – 24/7
•4. Worldwide application of some e-banking products and services
•5. Less use of cheques and paper-based instruments (environmental concerns eased).
•E-Banking involves services offered by Banks to their private and business customers using computerized support to record, process and transport data automatically or without vouchers.
 
 
 
 
 

 

•E-Banking involves services offered by Banks to their private and business customers using computerized support to record, process and transport data automatically or without vouchers. 

DUTIES OF A CUSTOMER

  1. To exercise reasonable care when drawing his cheques, to help prevent alteration, fraud and forgery so that the bank will not be misled-London Joint Stock Bank Vrs. Mac-Millan and Arthur (1918).
  2. To go to his bankers when he requires payment. It is not incumbent on the Bank to seek out the customer.

 

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where there is a public duty to disclose, for example if the Bank is aware that the customer’s transactions are damaging to the national interest (such as trading with the enemy in time of war) or e.g. when the Bank knows of a fraud involving the customer being investigated.
  2. When the interest of the Bank requires disclosure, e.g. when filing a WRIT in court against the customer, especially for the recovery of unpaid loans or charges

FINANCIAL MARKETS

Financial Markets in Ghana are classified into two broad areas namely:

  1. The Capital Market
  2. The Money Market

The Money Market is essentially a market for short term funds, i.e. sale and purchase of securities with a maturity of less than one year; with the Commercial Banks, Central Bank and Discount Houses being the major players.

•The risks and challenges associated with I.T. are also applicable to E-Banking.  The peculiar risks of e-banking are accentuated by the internet where customers and fraudsters can operate the systems from any part of the globe-outside the reach of the financial institution and remain largely anonymous.
 

E-Banking includes the systems that enable financial institution customers, individuals or businesses, to access accounts, transact business, or obtain information on financial products and services through a public or private network, including the internet

 

 

•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.
•What is E-Banking:
•An automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.

PRIMARY MARKET

  • Deals in new securities and also involves conventional lending and borrowing activities (on a secured or unsecured basis)
  • Issues short-term securities bought or sold for immediate delivery
  • Exchange of funds for financial claim
  • Funds raised through Initial Purchase Orders (IPOs) and goes directly to the Company whose shares have been floated. 

 

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where the customer has given his express or implied consent for the disclosure for example by inviting a third party to apply to the Bank for a banker’s reference.
  2. Where the Bank of Ghana requires, disclosure for example when a particular bank customer is under investigation by the Bank of Ghana.  

 

•1 Enormous risk challenges e.g. breach of systems, PINS and ID instruments (cloning)
•2. Requirement for effective back-up systems and controls
•3. Fraudsters evolving new schemes to outwit controls in e-banking facilities
•4. Anonymity of some applications fostering the commission of crimes around the globe e.g. internet-based payments

CAPITAL MARKET

This is a market for relatively long term funding.  Active players in this domain are the Stock Exchange, the Pension Funds and the Mortgage Institutions.  The major characteristics of this market are;

  1. Long-Term Funding, usually over one year
  2. Debt and Equity are traded
  3. Focuses on Secondary Market
  4. Higher Returns
  5. Higher Risks

E-Banking includes the systems that enable financial institution customers, individuals or businesses, to access accounts, transact business, or obtain information on financial products and services through a public or private network, including the internet

 

 

 

DUTIES OF A CUSTOMER

  1.  To pay reasonable interest and commission and other charges for banking services
  2. To inform the Bank of any known forgeries on the account – Greenwood Vrs. Martins Bank Ltd. (1933).
  3. To repay any overdraft on demand.

 

BANK’S DUTY OF SECRECY

  • The Bank’s duty of secrecy and confidentiality is central to the maintenance of confidence in the financial system.  According to the Banking Act 2004 there are a number of situations under which the Bank’s duty of secrecy is suspended.
  • The following are exceptions to the secrecy rule in Ghana.

 

•The risks and challenges associated with I.T. are also applicable to E-Banking.  The peculiar risks of e-banking are accentuated by the internet where customers and fraudsters can operate the systems from any part of the globe-outside the reach of the financial institution and remain largely anonymous.
•To be continued
 

SECONDARY MARKET

The trading of existing securities issued by companies and government organisations in order to raise long-term funds is termed secondary market activity.

These activities are carried out on a Stock Exchange.  Trading of existing securities on the Stock Exchange therefore, constitutes secondary market activities.  

EXCEPTIONS TO BANK’S DUTY OF SECRECY

  1. Where a law or court of competent jurisdiction requires disclosure for example; if a customer’s bank account is the subject of a dispute at the Court.
  2.  In Ghana, under the laws establishing the SFO (now EOCO), and the Narcotics Control Act, the Bank is obliged to disclose information about a customer’s account where warranted by these institutions.  The request must be in writing and addressed to the Bank.

 

Get in touch

  • East Legon on the Trinity College Road
  • 0302 541 309 / 0302 541 308
  • 0302 541 614
  • info@cibgh.org